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Privilege Terms & Conditions

Privilege Terms & Conditions

  • SOUL Service benefits
  • Value Added Privileges
  • Offers on Accessories

SOUL Service benefits

  • Free Pick up and Drop Facility
    1. Pick up and Drop facility will be free up to 30 Kms (To and Fro) from TML Authorized workshops
    2. Vehicles involving accident repairs and needs to be towed are not covered under this facility
    3. Pick up and Drop facility with be provided with prior appointments only
    4. Pick up and Drop process will be governed by TML guidelines
  • Availability of loaner car facility
    1. Loaner Car will be provided only for Mechanical repairs and not for accidental repairs
    2. Loaner Car will be provided only to those SOUL customers whose vehicle has been pending in workshop for >2 days for mechanical repair
    3. Soul customers provided with Loaner Car needs to sign the Loaner Car Authorization form provided by TML Authorized workshops
    4. Loaner car process will be strictly governed by TML guidelines and circulars
  • 2 Free Foam washes at the doorstep for each SOUL Customer per year
    1. TML Dealer Team will call the SOUL Customer for taking prior appointment for carrying out Foam wash
    2. In Foam Wash inside vacuuming and under body cleaning will not be covered
    3. During Foam Washing if SOUL customers wish to carry out any additional services / repairs then it will be done only on prior notice to Dealer and strictly as per TML warranty guidelines only

Value Added Privileges

  • AMC
    1. Rs. 1500/- off on Gold AMC, & Rs. 1200/- off on Silver AMC
      1. Offer is available for Hexa and Safari customers in 60000 Kms / 3 years combination and for Harrier customers in 60000 Kms /4 years Combination only.
      2. Coverage- In Gold AMC Scheduled Services (Oils, Filters) and Wear & Tear Parts replacements like Brake Pads, Clutch, A/C Gas, Brake Liners, Ball Joints, Drive Belts, Wiper Blade, Kits, Calliper Kit, Shock Absorbers, Wheel Alignment Labour, Balancing (excluding weights) will be covered.
      3. In Silver AMC Scheduled Services (Oils, Filters), Wheel Alignment Labor and Balancing (excluding weights) will be covered.
      4. SOUL Customers with vehicles purchased within 396 days from date of sale only are eligible to buy Gold AMC.
      5. Gold/Silver AMC will be governed by TML recommended guidelines and circular.
  • Extended Warranty
    1. SOUL Harrier/Hexa/Safari customers – Rs. 750/- discount on 1 year Extended Warranty
    2. Terms & Conditions
      1. For the Extended Warranty to be valid, all services have to be done as per TML recommended schedule at a Tata Authorized Workshop only.
      2. No discount on 2 year extended warranty product.
      3. For buying Extended Warranty Soul customer vehicle should be within 22 months from Date of sale and not covered more than 40000 Kms.
      4. Vehicles met with an accident and having irregular schedule service history are not eligible to buy Extended Warranty and Decision of TML authorized workshop will be final and binding thereof
      5. Parts coverage under EW will be strictly as per TML recommended guidelines and circular.

Offers on Accessories

  • The discount is applicable on Tata Motors Genuine Accessories only and subject to availability at the showrooms.
  • The discount offered is applicable
    1. For the accessories meant for SUV’s (Safari and Hexa)
    2. The discount offered is applicable on the existing MRP.
  • The discount cannot be clubbed with any other offer /scheme, available in the showroom at that particular period.
  • The discount not applicable on
    1. Accessories packs
    2. Labour charges